Parsec's Bill Rokos contributed to Business Journals Leadership Trust's “QA for All: How to Foster a Teamwide Focus on Quality.”
1. Pay attention and set the tone for your team.
Quality isn’t a checklist. It comes from the people who care and stick with it. Leadership needs to show up, be engaged and set the tone. When teams can actively see leaders paying attention, making smart decisions and problem-solving, that mindset spreads. You can’t fake it; you need strong leaders who demonstrate pride and presence and bring continuity to build a culture where quality lasts. – Bill Rokos, Parsec Automation
