Ask Your Plant a Question. Get an Answer.
TrakSYS IQ Assistant is conversational AI built into the TrakSYS MES. Ask about downtime, OEE, orders, inventory, or lot genealogy in plain language, and get answers, charts, and tables in seconds, drawn from the contextualized production data TrakSYS already captures on your floor.
The Questions That Matter Most Wait in Line
Why did throughput drop overnight? Which materials are at risk this week? What's driving scrap on Line 3? In most plants, those questions go to the few people who know the data model. They join the tables, build the query, format the report, and send it back, and by then the shift has changed.
The data is there. The skill to get at it sits with a handful of people, so every new question joins the same queue.
An Answer Is Only as Good as the Data Behind It
General-purpose AI can talk about manufacturing. It can't tell you what happened on your line last night.
IQ Assistant works because of the data foundation underneath it. TrakSYS is a manufacturing execution system, so it already collects and relates production data as it happens: equipment states connected to orders, materials linked to batches, downtime tied to reason codes and operator journals. That context is the hard part of getting reliable answers from production data, and it's in place before anyone asks a question.
The assistant doesn't have to guess what your data means. TrakSYS already knows.
Execution-Grade Data
Answers come from the live data in the system running your production.
Context Already Modeled
Equipment, orders, materials, and events are related in TrakSYS by design, so you can start asking without a data preparation project first.
One System, No Extra Stack
IQ Assistant runs inside TrakSYS, so there's no separate warehouse or BI layer to stand up between the question and the answer.
Built for the Questions People Actually Ask
Ask in Plain Language.
"How did Line 2 run last night?" "What caused the longest downtime event this week?" "How's our stock on fish oil against planned orders?" No query syntax, no report builder.
Get Charts, Not Just Text.
Ask for a bar chart or trend and the assistant builds it inline, fully interactive, ready to copy into an email or a shift review.
Speak Instead of Type.
Built-in voice-to-text, because gloves, tablets, and plant floors don't reward keyboards.
Pick Up Where You Left Off.
Threaded conversation history keeps context across a shift, an investigation, or a week.
Turn an Answer Into an Action.
Draft the note to procurement, summarize the deviation for quality, write the shift handoff. The assistant combines your data with general language capability to produce the thing you were going to write anyway.
Ask About the Screen You're On.
IQ Assistant is page context aware, so you can ask questions about the data in front of you on any TrakSYS screen. No setup required.
Watch IQ Assistant Answer a Real Question
AI That Respects the Way You Run Your Plant
In Parsec's 2026 State of the Manufacturing Industry report, 39% cite data privacy and security concerns as a barrier to wider AI adoption. TrakSYS IQ Assistant is built to work inside the access rules your IT and OT teams already manage.
Role-Based Data Access
You configure which roles can ask about what, and TrakSYS enforces that scoping at the data layer.
Purpose-Built Data Views
Each assistant points at defined views of your data, so it sees only what you've exposed to it.
Minimized Data Flow
Only the information a question needs leaves the plant, and your production history stays in TrakSYS.
Regional Governance
Choose the Azure region where AI services run to match your data residency requirements.
Multiple, Purpose-Built Assistants
Stand up a performance assistant, an inventory assistant, or a batch reporting assistant, each scoped to its own data and audience.
Your Terminology
Map jobs, work orders, or whatever your plant calls things, so the assistant answers in your language.
Part of TrakSYS 14, Delivered Through TrakSYS Cloud
TrakSYS Cloud provides the connection, control, and governance settings for all TrakSYS IQ capabilities. Already a TrakSYS customer on an earlier version? A complimentary Upgrade Assessment maps your path to TrakSYS 14.
Better With Every Release
IQ Assistant keeps growing with TrakSYS. It now understands the screen you're working from, and configurable prompting lets each assistant be shaped to how your teams work. IQ Build, an AI-assisted configuration tool that guides setup across system, data, and integration settings, is planned for late 2026.
See What Your Data Can Tell You
The fastest way to understand IQ Assistant is to watch it answer a real question against real manufacturing data.